- SHIPPING TIME
All in-stock items are ready to be dispatched. The standard dispatch times are as follows:
– Within India: 7-21 business days
– Outside India: 7-30 business days
Please note that weekends and public holidays (in India and the country of shipping) are not considered business days.
- SHIPPING COST
Shipping cost will be applied based on the PIN code. Please provide the correct and complete address for shipping, including the PIN code.
- TRACKING ORDER
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will email you your tracking number along with information about the shipping agency.
- NON-AVAILABILITY ON DELIVERY
Our delivery partners will attempt to deliver the package three times before returning it to us. Please provide the complete and accurate shipping address, including zip code and a mobile number. This will help us in delivering your order faster and without additional costs.
- DUTIES & TAXES FOR INTERNATIONAL ORDERS
All our orders are shipped from India. Duties and taxes for international orders are not included in your order and are over and above any shipping and handling charges paid at checkout. Due to the nature of international shipping, occasionally, a customer may have to pay additional import duties and taxes, which are levied once a shipment reaches your country.
- PAYMENTS
For customers checking out in INR, payment is accepted through the Razor pay payment gateway.
- RETURNS & REFUNDS
At Context, we pride ourselves on the quality and craftsmanship of our products, which is why we maintain a strict no return policy. Each item is carefully inspected and packaged to ensure it meets our high standards before it reaches you. We encourage our customers to take the time to review product descriptions and sizing information before making a purchase. If you have any questions or need assistance, our customer support team is always here to help. Thank you for understanding our policy and for choosing Context!
- CANCELLATION REQUEST
As a policy, we do not offer cancellations on confirmed orders. But in the event that you need your order cancelled due to unavoidable circumstances, please send us a request within 24 hours of placing the order.
Disclaimer: All policies are subject to change without prior notice. In case of any conflict, the “Terms of Use” policy will prevail.